Mary Williams Outdoor Patio Testimonial - True Aluminum, Central Florida outdoor living

Customer Stories · Central Florida

Mary Williams Outdoor Patio Testimonial

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Mary Williams Outdoor Patio Testimonial

Mary Williams Outdoor Patio Testimonial. Mary Williams wanted an outdoor patio living space added to her home. True Aluminum built what she now calls her favorite place in the house.

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a Google search led me and through screen enclosures which led me to true lumen him and I noticed that it was local and I liked supporting local businesses and they checked all the boxes they weren't afraid or challenged by any of the questions that I asked them about their business or the construction started the beginning with Garrett Garrett was one who again answered all my questions any challenges that I put up to him he he just never hesitated he had an answer if he didn't have an answer he'd get back to me anything that they said they were going to do they either accomplished it or exceeded those expectations of mine and always had me feeling comfortable I would highly recommend true aluminum and have already done so to several my neighbors and will continue to do so it's a great company I'd like to thank to aluminum for making my dreams come true no matter what you need for your outdoor living space call true aluminum [Music]

testimonials June 29, 2020

Mary Williams Outdoor Patio Testimonial

Mary Williams wanted an outdoor patio living space added to her home. True Aluminum built what she now calls her favorite place in the house.

Read the transcript

a Google search led me and through screen enclosures which led me to true lumen him and I noticed that it was local and I liked supporting local businesses and they checked all the boxes they weren't afraid or challenged by any of the questions that I asked them about their business or the construction started the beginning with Garrett Garrett was one who again answered all my questions any challenges that I put up to him he he just never hesitated he had an answer if he didn't have an answer he'd get back to me anything that they said they were going to do they either accomplished it or exceeded those expectations of mine and always had me feeling comfortable I would highly recommend true aluminum and have already done so to several my neighbors and will continue to do so it's a great company I'd like to thank to aluminum for making my dreams come true no matter what you need for your outdoor living space call true aluminum [Music]

Mary's Patio Project: Every Question Answered, Every Promise Kept

Central Florida · Customer Stories

Mary found the company the way most people do now - a Google search for screen enclosures - and noticed True Aluminum was local, which mattered to her because she likes supporting local businesses. What sealed it was the vetting: they were not afraid of or challenged by any of the questions she asked about the business or the construction.

The project started with Garrett, who she says never hesitated: if he did not have an answer, he got back to her. Her summary is the line every contractor should be measured against: "Anything that they said they were going to do, they either accomplished it or exceeded those expectations." She has already recommended the company to several neighbors, and thanks the team on camera "for making my dreams come true."

The questions a good enclosure contractor answers without flinching

Mary's vetting method is the one to copy: what matters is not the polish of the answers but whether the company welcomes the questions, because evasiveness during the sale is the best predictor of evasiveness during the job. Start with these.

  • Who engineers the structure, and will I see the sealed drawings?
  • Who pulls the permit and schedules the inspections?
  • What mesh, fastener grade, and gutter details are in this price?
  • Who is actually on my property - employees, and are they insured?
  • What happens if something fails a year from now - what does the warranty say in writing?

Why local matters more in Florida construction than almost anywhere

Enclosure work is permitted county by county, engineered wind zone by wind zone, and serviced for years after the build. A local contractor knows the Polk and Hillsborough permit desks, builds to the wind speeds these addresses actually carry, and is still nearby when a panel needs attention three summers later. Storm season also brings out-of-state pop-up crews every year; the company whose owner's kids go to school here has a reputation it cannot afford to leave behind.

Central Florida · Licensed & insured

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FAQ

Common questions

The answers Central Florida homeowners ask us most often.

What happens when I call True Aluminum?
You talk to a real Central Florida team member, Monday through Saturday, 9:30 AM to 7:00 PM. We set up an on-site inspection, look at your space, talk through options and materials, and follow up with a clear written quote. No pressure and no surprises: you decide from the quote.
How does your pricing work?
Everything is priced up front from the written quote. You approve the price before any work starts, and the crew builds exactly what was quoted. If anything changes along the way, we walk you through it and get your approval first.
How fast can you get here?
Our crews work out of Lakeland and Plant City, so we cover all of Central Florida quickly. Most inspections are scheduled within days of your call, and after storms we prioritize damaged screens and structures.
What areas do you serve?
We serve Lakeland, Plant City, Winter Haven, Bartow, Brandon, Davenport, Mulberry, New Tampa, Valrico, Wesley Chapel, Zephyrhills, Auburndale, and the surrounding Central Florida communities across Polk, eastern Hillsborough, and Pasco counties.
Do you offer financing?
Yes. We partner with Wisetack for financing on approved credit, with 0% APR available up to 24 months for eligible customers and financing up to $25,000. Prequalifying takes about a minute and does not impact your credit score.
What services does True Aluminum provide?
We design, build, and repair aluminum outdoor structures across Central Florida: screen rooms and lanais, pool cages and enclosures, sunrooms, screen replacements and rescreens, patio and deck enclosures, carports, aluminum rails and fencing, storm shutters, seamless gutter installation, and paver installation.
Are you licensed and insured?
Yes. True Aluminum is fully licensed and insured, holding Florida aluminum specialty structure license SCC131151391. Every build is engineered and permitted to Florida code.
Do you handle storm damage rescreens?
Yes. Torn screens, bent framing, and wind-damaged enclosures are some of our most common calls after Central Florida storms. We inspect the structure, tell you honestly whether a rescreen or a repair is the right fix, and quote it up front.

Find Us in Central Florida

Our main Lakeland location, Plant City, Bartow, and a Central Florida wide service area. We build for homeowners and businesses throughout Polk, eastern Hillsborough, and Pasco counties.

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